How many times have you interviewed someone who looked great on paper, interviewed well, references checked out…and he failed miserably at the job?
According to Art Schoecke (www.datadome.com) hiring is a crapshoot unless you also include behavior assessments. For example, even if someone can technically do the job (as exhibited by his resume and references) does he LIKE doing the job? If he is good at it but hates it, he will ultimately fail.
You can measure intellectual ability, behavior styles, passions/motivations, and emotional intelligence. All of these factors are important in making sure that an interviewee fits both the job and your corporate culture.
People say that sales is sales. However, different sales situations require different skills. Is the person responsible for telephone sales and never sees a customer? Or, is the person responsible for visiting customers and generating sales person-to-person? These types of sales situations require different skills and motivations.
If you’d like more information, watch Art’s program on ibusinesschannel.com’s Ugly Truth about Business series (live each Monday at 10 AM Eastern time) (www.ibusinesschannel.com). Go to the "programs" segment of the website, scroll down to The Ugly Truth about Business, and click on Art’s program. It’s free!
And, Art has graciously agreed to give one survey per company. Simply email him at art@datadome.com. This will help you be better at hiring and improve your retention rate.