Program Descriptions

Live Programs:
Converse with experts who can help you with your business. Each program airs live so that you can get immediate answers to your burning questions.If you miss it live, each program is available on archive for 30 days after the original broadcast. The live programs are:

Monday Training:
Biz Buzz: The latest business trends.
Each Monday at 10 AM Eastern Time talk live with experts who help keep you on the cutting edge. Find out what's going on before your competition does. Be a step ahead of the game. Host Ruth King interviews entrepreneurs, business owners and managers. Get unprecedented access to people who can help you.

Tuesday Training:
Tap Your Potential: Getting the Best from Yourself
The second Tuesday of each month at 10 AM Eastern Time, Peggy Titus-Hall will inspire, guide, and educate you to achieve great levels of success. Peggy and her guests will give you concrete examples that you can put to use immediately to achieve the goals you want to achieve.

Getting the Most out of ACT!: Increase Customer Retention and Revenues
The third Tuesday of each month at 10 AM Eastern Time Alanna Galiano, Certified ACT! Consultant and Vice President of Development for Profiling Solutions, Inc. gives you the tips, tricks of the trade, and information you need to make better use of ACT!. Alanna will guide you through different segments of the software to show you how to increase efficiency, save time, and increase revenues using this powerful CRM tool.

Thursday Training:
ActionCOACH - The Real Deal: Find out how to really solve problems.
Every Wednesday at 8 AM eastern time you can learn from real people who have solved real business issues. Learn how to get through "The Real Deal" and survive. Pat Coan brings years of business start up and operations expertise to this series. Join him, his guests, and business owners and learn "The Real Deal."

Live at Lunch: Different ways to utilize ProfitabilityChannel.com.
Each Thursday at 1:05 PM Eastern time we showcase different ways you can use ProfitabilityChannel.com to increase your company's profits. In addition, we often have business guests who bring expertise and great tools for business owners.

Friday Training:
The Small Business Book Club: Books Small Business Owners should be reading.
Each Friday (except the fourth Friday) 10 AM Eastern Time, meet the authors of business books you should be reading. You'll get insights, ideas, and thoughts from authors who are focused on small business start up, growth, and success.

Regularly scheduled training programs:
Watch programs at your convenience. Each program is available from the library after the program initially airs. Regularly scheduled programs are:

Monday Training:
101 Ways to Promote Yourself: Getting the publicity you need.
This program, hosted by Raleigh Pinskey, looks at the tools and activities you can easily use to promote your company. Getting positive press is essential to growing successful businesses and "creating a buzz." Learn from people who have done it, the media (what they expect) and gain knowledge of easy ideas you can use to promote your business.

Tuesday Training:
Human Capital: Hiring, Managing, Firing and everything in between.
Sponsored by SHRM (Society of Human Resources Management). Host Janet Walsh leads discussions with experts on hiring, firing, and managing one of your most critical resources: your employees. Programs for customer retention, customer service, and irate customers are included.

Advisor Talk: Keeping on top of taxes, laws, and government regulations.
Our expert advisory panel helps you take advantages of tax and other changes in the law. Our accounting, legal, and insurance experts help you stay abreast of changes that will affect your business, your employees, and you.

Wednesday Training:
Sales and Marketing: Leave your competition in the dust.
Keep up to date with the latest trends so that you have the competitive advantage. Aimed at employees who sell, manage or are responsible for marketing and lead generation. Host Barb Giamanco teaches sales technique topics including lead generation, presentations, closing and follow-up will be broadcast. Marketing, branding and media concepts will be presented in an entertaining format with examples of successful campaigns used by businesses.

Tech Talk: Technology changes and how you can capitalize on them.
Host Brent Leary interviews business owners and technology experts who have taken the plunge and implemented new technology before it becomes mainstream. They'll also give you ways to use mainstream technologies to your advantage to save time, money, and generate more profits. You'll discover the reality of what works well, what doesn't, and what you can expect to see in the future.

Thursdays Training:
Financial Management: Cash is the lifeblood of your business.
Accounting and finance basics are in the archives for those members who need help understanding how to price and how to read an income statement and balance sheet. These programs are accessible at any time. Weekly programs are for those business owners and managers who want to stay current with the latest financial, banking, and business planning information.

These programs focus on how money is used from the basics to the complex. Business plans, financial statements, cash flow, and budgeting are covered in this segment. Each program is geared for the size and stage of your business development.

Customer Catcher: Get the information you need to grow your customer base.
Learn from the experts who have grown significant customer bases, both on-line and off-line. You'll get the information you need to ever expand your potential and existing customers. Learn great customer retention programs as well as how to handle customer service issues.

Friday Training:
Business-Government Connection: How you can work with the government.
Learn how to effectively work with the government. Karen Rogalski interviews successful business owners and managers who have successfully worked with the government as well as government experts from the Department of Labor, Small Business Administration, and other agencies. They'll tell you how to stay in compliance with the laws as well as how to profitably sell to government agencies.

Social Networking: Take advantage of the latest ways to keep in touch and generate revenue.
Until recently, social networks have been mainly used by college students and for keeping in touch with friends. Businesses need social networks too. Carrie Podber takes you through the social networking maze and shows you what you really need to do for your business.